Success Stories
Privacy Policy
At OMNI, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. OMNI is a company registered in Canada. Because we operate internationally, this policy is designed to meet privacy standards across multiple jurisdictions, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the European Union's General Data Protection Regulation (GDPR).
Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, company name, and project details when you fill out forms or contact us.
Usage Data: including pages visited, time spent on the site, browser type, device information, referring URLs, and IP address.
Cookies: small data files stored on your device to enhance your browsing experience and help us understand how our site is used. Our website is built on Framer, which may use cookies for analytics and functionality purposes.
We do not knowingly collect personal information from anyone under the age of 16.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and communicate with you about potential projects or services
Provide and improve our services, including guerrilla marketing, social media management, community management, paid media, strategy, and influencer marketing
Analyze website performance and user behavior to improve your experience
Comply with legal obligations
Legal Basis for Processing (for users in the EU/EEA)
If you are located in the European Union or European Economic Area, we process your personal data based on the following legal grounds:
Consent: when you voluntarily submit your information through a contact form or subscribe to communications.
Legitimate Interest: to analyze website traffic and improve our services, provided this does not override your fundamental rights.
Contractual Necessity: when processing is required to fulfill a service agreement with you or your company.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with trusted third-party services that help us operate our website and business — but only to the extent necessary. These may include:
Website hosting and analytics providers (e.g., Framer, Google Analytics)
Email marketing platforms
Customer relationship management (CRM) tools
All third-party providers are required to handle your data in accordance with applicable privacy laws.
International Data Transfers
OMNI operates internationally with team members and clients across multiple countries. Your personal information may be transferred to and processed in countries other than your own, including Canada. We take appropriate measures to ensure your data is protected in accordance with this policy and applicable laws, regardless of where it is processed.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you contact us through our website, we will keep your information for a reasonable period to respond to and manage your inquiry. You may request deletion of your data at any time by contacting us.
Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete information
Delete your personal data (right to erasure)
Withdraw consent at any time where processing is based on consent
Object to or restrict certain types of processing
Data portability — receive your data in a structured, commonly used format
Lodge a complaint with a supervisory authority (for EU users, your local data protection authority; for Canadian users, the Office of the Privacy Commissioner of Canada)